Every Month Managers or Board Members have to send messages to HOA residents based on their communication preferences be in Meeting Notifications or Meeting Minutes or the Monthly Assessments.
1. What medium is preferred for different comms?
Meeting Minutes, Meeting Agenda, HOA Assessments and Annual Disclosures are the 4 types of messages that need to be sent via USPS.
Yes, Residents can choose multiple mechanisms like Email, SMS, PUSH and Paper Statements.
2. How our tools improve Vendor Productivity?
First of all there are many global templates to choose from, then you write the message once and click send and different back end automated processes trigger and send the messages. The first template above is for HOA Board Members or Managers where they can communicate to all the residents of a HOA. Below is for Vendors and in this case Landscape vendor can communicate to the 34 residents who opted for Landscape Communication. When boards and vendors are able to reach out to residents easily it helps create Alchemy.
3. How is residents & boards privacy guaranteed?
Vendors can only see the address and not the name or telephone number of whom they are sending a message thereby minimizing the PII(Personally Identifiable Information) shared with vendors.
Do you want to try Unified Messaging on the Alchemy Digital Platform? If so let’s talk