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Frequently Asked Questions


Pricing

A typical HOA with about 150 members sends about 3500 emails per year and it would cost you $4.3 / year for email.

If you want to send emails using your own domain add another $15/year for domain registration charges

Tags: email, HOA
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Alchemy Membership Costs $300/Year

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A typical HOA with 150 residents where 6 messages are sent per month via our SMS Provider Twilio and that would be 10,800 ( 150 * 6 * 12) for an annual cost $81 ( $0.0075 * 10,800)

Tag: SMS
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PUSH Notifications are $0/year

Tag: PUSH
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Our Provider https://www.southdata.com charges $0.95 for a HOA Billing Statement or Election Package $2.45 with 2 ballot envelopes(inner and outer) plus 12 pages

Annual Elections(150 Members) = 150 * 2.45 = $367.5,

HOA Statement(9 out of 150) = 0.95 * 12 * 9 = $102.6

Tag: USPS
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Payments

Forte Payment Systems provides ACH Processing & Credit Card Processing

  • Forte charges $5.00 monthly fees & 24 cents per ACH Payments. If 100 members in your HOA pay recurring payment using it costs $29 / month ( $5 + $0.24 * 50). Annual about $288
  • Bill Pay is processed via Alliance Association Bank and their annual lockbox fees are $0. So if 50 of your members are pay via BIll Pay it costs $0 / month. Annual costs $0

We do not charge any fees on top of our provider fees. Compare this to $1 statement fees charged by most management companies per month which is $1800/ year.

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Member Payments received via ACH or Credit Card Payments are processed by Forte Payment Systems via ACH & Credit Card Processing.

Vendor Payments are paid via ACH or Checks are processed by CheckIssuing

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HOA

Email, Text Messages, PUSH Notifications on Mobile App, USPS & Broadcast messages are available.

Every Member can choose how they want to be communicated and multiple options are available. Eg. Email, Broadcast message and PUSH

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Agreements

Our Provider Adobe Sign for the enterprise license charges $1/ per transaction. Eg. In one transaction there can be 5 agreements and each sent to 5 board members, it is counted as 1 transaction and you pay $1

Mega Sign a feature can be used to send the same agreement to multiple members. Let’s say HOA Attorney sends new Pool Rules for 2020, it can be sent to all 143 residents in a HOA using Mega Sign and still be counted as 1 transaction and cost the association $1.

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Digital Signatures or Agreements are sent to board members via Adobe Sign to the member via email. Meeting Minutes, Contracts, Escrow Documents are most popular among HOA’s. Board members can sign the documents via email or from the portal.

If there are 5 board members. Agreements can be setup as 1 out of 5(anyone) or 3 out of 5(majority) or all 5 out of 5 board members to be signed.

Recipient (usually the vendor) receives a signed copy after the agreement is fully signed by the board

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Communication

Our transactional email provider Mandrill tracks Opens, Clicks, Bounces and sends emails with permission only. Residents can always update subscriptions on what they want to be Communicated – Eg, Pool, Account, Meetings, Repairs etc.

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Email, Text Messages, PUSH Notifications on Mobile App, USPS & Broadcast messages are available.

Every Member can choose how they want to be communicated and multiple options are available. Eg. Email, Broadcast message and PUSH

Did you find this FAQ helpful?
1
0

A typical HOA with about 150 members sends about 3500 emails per year and it would cost you $4.3 / year for email.

If you want to send emails using your own domain add another $15/year for domain registration charges

Tags: email, HOA
Did you find this FAQ helpful?
2
0

A typical HOA with 150 residents where 6 messages are sent per month via our SMS Provider Twilio and that would be 10,800 ( 150 * 6 * 12) for an annual cost $81 ( $0.0075 * 10,800)

Tag: SMS
Did you find this FAQ helpful?
0
0

PUSH Notifications are $0/year

Tag: PUSH
Did you find this FAQ helpful?
0
0

Our Provider https://www.southdata.com charges $0.95 for a HOA Billing Statement or Election Package $2.45 with 2 ballot envelopes(inner and outer) plus 12 pages

Annual Elections(150 Members) = 150 * 2.45 = $367.5,

HOA Statement(9 out of 150) = 0.95 * 12 * 9 = $102.6

Tag: USPS
Did you find this FAQ helpful?
1
0

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