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Frequently Asked Questions


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Agreements

Digital Signatures or Agreements are sent to board members via Adobe Sign to the member via email. Meeting Minutes, Contracts, Escrow Documents are most popular among HOA’s. Board members can sign the documents via email or from the portal.

If there are 5 board members. Agreements can be setup as 1 out of 5(anyone) or 3 out of 5(majority) or all 5 out of 5 board members to be signed.

Recipient (usually the vendor) receives a signed copy after the agreement is fully signed by the board

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Communication

Our transactional email provider Mandrill tracks Opens, Clicks, Bounces and sends emails with permission only. Residents can always update subscriptions on what they want to be Communicated – Eg, Pool, Account, Meetings, Repairs etc.

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