Resident Portal

Give Homeowners a Portal They'll Actually Use

A clean, mobile-friendly resident portal where homeowners can pay dues, submit requests, access community documents, vote, and stay in the loop — 24/7, without calling the office.

Online Payments

Residents Pay Dues in 60 Seconds

Forget chasing paper checks. Homeowners log in, see their balance, and pay instantly via ACH or credit card. AutoPay enrollment means dues collect themselves — and delinquency rates drop dramatically.

  • ACH, credit card, and debit card payments
  • AutoPay enrollment with email confirmation
  • Full payment history & receipts
  • Partial payment support
  • Mobile-optimized checkout
  • Instant balance & statement view
My Account — Jennifer Martinez, Unit 204
Requests & Work Orders

Residents Submit Requests — You Handle Them Efficiently

Homeowners submit maintenance requests, architectural applications, and general inquiries directly through their portal. Each request is tracked, assigned, and updated — keeping residents informed and your inbox clean.

  • Custom request forms per category
  • Photo and document upload
  • Real-time status tracking for residents
  • Email & SMS notifications at each step
  • Full conversation thread per request
  • Completion confirmation & resident rating
My Requests
Fence Replacement — Backyard
Architectural Request · Submitted Mar 28
Approved
Hallway Light Out — Unit 204 Entry
Maintenance · Submitted Apr 1
In Progress
Guest Parking Pass Request
General Request · Submitted Apr 3
Pending
Document Library

Every Community Document, Instantly Accessible

Upload your CC&Rs, bylaws, rules and regulations, meeting minutes, financial reports, and insurance certificates once — residents can access them anytime from their portal, no more email chains for documents.

  • Unlimited document storage
  • Organized by category & date
  • CC&Rs, bylaws, and rules & regulations
  • Board meeting minutes & agendas
  • Financial reports & budgets
  • Board-only restricted documents
Document Library
📄 CC&Rs — Sunset Ridge HOA (2023)
📋 Bylaws — Amended Jan 2024
📊 2026 Annual Budget
📝 Board Meeting Minutes — Mar 2026
🏠 Architectural Guidelines
🔒 Rules & Regulations v3.1
📑 Insurance Certificate 2026
Voting & Surveys

Run Board Elections and Community Surveys Digitally

Replace paper ballots with secure digital voting. Run board elections, bylaw amendment votes, and community surveys — with automatic quorum tracking, anonymous ballots, and instant results.

  • Secure digital ballot creation
  • Anonymous voting option
  • Automatic quorum tracking
  • Email & portal voting reminders
  • Real-time results dashboard
  • Audit trail for compliance
Board Election 2026 — Live Results
Jennifer Martinez87 votes (43%)
Robert Chen72 votes (36%)
Sarah Kim43 votes (21%)
Total Votes Cast202 / 342
Quorum reached ✓59.1%
Voting closes April 15 · 140 owners have not yet voted
Resale & Move-In

Seamless Owner Transitions, Zero Paperwork Chaos

When a home sells or a new resident moves in, HOA Alchemy handles the transition. Generate resale disclosure packages, transfer accounts, update ownership records, and send welcome packages — all from one place.

  • Resale disclosure package generation
  • Account transfer workflow
  • New owner welcome packet
  • Portal account provisioning
  • Move-in / move-out checklists
  • Ownership history per unit
Resale Package — Unit 305
Current Balance$0.00 (Paid)
Open Violations0
Monthly Assessment$485.00
Special AssessmentsNone pending
Move-In DateMay 1, 2026
Package StatusReady ✓

Residents Who Love the Portal = Less Work for Your Board

When homeowners can self-serve, support calls drop by 60%. HOA Alchemy's resident portal makes community management easier for everyone.

Explore More Features

HOA Alchemy is a complete platform. See what else it can do for your community.

One Platform. Every Feature Your Community Needs.

From accounting to resident portals to live field tracking — HOA Alchemy replaces your entire software stack.